AUTHOR = {Peter Walde},
TITLE = {DI.ANA: A digital intelligence service to support strategic decisions based on textual data - A report on 5 years of development and application experience at a global OEM},
BOOKTITLE = {Text Mining Services – Building and applying text mining based service infrastructures in research and industry. Proceedings of the conference on Text Minng Services – TMS 2009 at Leipzig University},
YEAR = {2009},
EDITOR = {Gerhard Heyer},
ADDRESS = {Leipzig}