AUTHOR = {Wandhöfer, Timo and Taylor, Steve and Fernandez, Miriam and Allen, Beccy and Allani, Harith and Joshi, Somya and Walland, Paul and Sizov, Sergej and van Eeckhaute, Catherine and Thamm, Mark and Bleier, Arnim and Mutschke, Peter and Koulolias, Vasilis},
TITLE = {Supporting Policy-Makers with Social Media Analysis Tools to Get Aware of Citizens’ Opinions},
JOURNAL = {Information Science Reference: IT in the Public Sphere: Applications in Administration, Government, Politics and Planning},
YEAR = {2014}